Refund Policy

Thank you for choosing **Epix IPTV**. Please read our Refund Policy carefully before making a purchase.

No Refund Policy

Due to the nature of digital services and instant activation, all sales are **final and non-refundable** once the IPTV subscription has been delivered and activated.

After your account or subscription details have been sent to you, we cannot offer refunds, cancellations, or exchanges.

Free Trial (If Available)

We recommend that customers use any available **trial period** before purchasing a full subscription to ensure the service works properly on their device and meets their expectations.

Exceptions

Refunds may be considered only in the following situations:

* You were **charged multiple times** for the same order
* You did **not receive your subscription** within 24 hours after payment
* A technical issue occurs that prevents service activation and cannot be resolved by our support team

All refund requests must be submitted within **48 hours** of purchase.

Technical Support First

If you experience buffering, channel issues, or connection problems, please contact our support team before requesting a refund. Most issues are related to:

* Internet connection speed or stability
* Device compatibility
* Incorrect application setup
* ISP or regional restrictions

Our team will do its best to resolve the issue quickly.

Chargebacks & Disputes

Opening a payment dispute or chargeback without contacting support first may result in:

* Immediate suspension of your service
* Permanent account restriction

We encourage all customers to contact us so we can resolve any issue.

Policy Changes

Epix IPTV reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page.

For refund requests or assistance, please contact:

Email:support@epix-iptv.online
Website:https://epix-iptv.online/